किसी इन्सान की बुराईयों या कमियों में अच्छाई या गुण देखना भी अपने आप में एक अनूठा गुण है। मैंने पापा को देखा छोटी-छोटी बातों में प्रोत्साहन देते हुए, बड़ी _बड़ी गल्तियों को क्षमा करते हुए; साधारण सी कविता का गुणगान करते हुए, मामूली से चित्र की आड़ी तिरछी लकीरों की बेवजह ही सराहना करते हुए। अच्छा लगता है, कुछ करने का, कर दिखाने का ख्वाब सच्चा लगता है।
Trust generates trust. Trust is mutual. Believe in people, in their capacities. their potential, their efficiency. Never try to take advantage of their vulnerability. Today they are weak, tomorrow they may not be. Nurturing relationships whether professional or personal is based on consistency, reliability and concern. It is easy to make new contacts but it is difficult to hold and retain them. Relationships should not be taken for granted.
If you are honest in your conversation, you will reciprocate an honest feedback. If you pretend, you will not sound convincing and subsequently loose your credibility. If your non-verbal cues match with your spoken words they impart clarity and trust to your words. People read your thoughts and judge you by your behavior and attitude. What they see is more important to them than what that they hear. Great communicators never overlook the emotions and feelings of their audience. They value the power of non-verbal communication and implement it in their speech and action. This helps them to be popular among both the elite and the masses.